Shipping policy
<p>Last updated: August 11, 2026</p>
<p>This Shipping Policy explains how we handle order processing, shipping, and delivery for purchases made on Chirppie USA.</p>
<h2>Where We Ship</h2>
<p>We ship to the United States and to more than 25 countries worldwide. Available shipping destinations and any restrictions are shown at checkout based on your delivery address.</p>
<h2>Shipping Costs and Delivery Times</h2>
<p>Shipping costs and estimated delivery times are calculated at checkout based on your location, the shipping method selected, and order volume. Delivery estimates are provided by our shipping carriers and are not guaranteed.</p>
<h2>Order Processing</h2>
<p>Once your order is placed, we begin processing it as soon as possible. You will receive an order confirmation email, and a separate shipping confirmation email with tracking information once your order has shipped.</p>
<h2>International Orders</h2>
<p>International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the price of the product or shipping cost.</p>
<h2>Delays</h2>
<p>While we make every effort to ship orders promptly, delivery times may be affected by factors outside our control, including carrier delays, customs processing, weather, or high order volume.</p>
<h2>Lost or Missing Packages</h2>
<p>If your order hasn't arrived within the estimated delivery window, please contact us at k.kulakov@adtelligent.com with your order number so we can look into it with the carrier.</p>
<h2>Contact</h2>
<p>Questions about shipping can be sent to k.kulakov@adtelligent.com.</p>